What are my real estate agent’s responsibilities after I make an offer on a new (to-be-constructed) house?
I am looking to move to Katy, TX (from Houston) and I got a real estate agent because everyone tells you it’s the right thing to do if you want a good deal. I did shop around before contacting a RE agent that works for Gary Greene Prudential, who I won’t name. I finally found a house that we love (my wife and I) and signed a contract with the builder to commence building the house.
First of all, she did not negotiate the price – we basically got the listed price (1 other home buyer working without an agent came in while we were and got the same price). Her excuse was that it was the best selling community in the whole US and so it’s not a buyer’s market here. I tried to played hardball and insisted on 2% of the closing cost which I eventually got (I negotiated this myself). As a first time home buyer, I thought (and she confirmed) that it is her job to help us throughout the process until we move in.
However, once we signed the contract (almost 3-4 wks ago) and the RE agent was promised 3%, we have not heard from her.
A couple of weeks ago, the bank tried to stiff me off my promised 2% closing cost and, naturally, I called my agent but she did not even bother to call the bank or the seller to complain. She did not even return my call. I sorted everything out myself.
Secondly, the builders were not following the time-line promised (we want to move by year’s end because our lease runs out then), but I had to sort this out myself by threatening to walk away.
We have had a couple of meetings with the builders including today’s “pre-construction meeting”, but our RE agent wasn’t there despite being sent a notice on Monday (by the sale’s agent). Even the sale’s agent told me today that it’s strange.
I am a very candid and outspoken person, but I also pride myself on being educated before making a complaint. So, I would like to know what my RE agent’s responsibilities to me are? Does it end at the contract signing? Or, as a first time home buyer, isn’t she supposed to guide me through the whole process until closing?