Please help!! Credit control has been on my reports for years for cable bill in 2010! Now today it reporting as a new collection as of 9-16 on the same cable bill., not updated but a NEW collection. What should I do ? I am so frustrated and feel like just giving up on this as my score has dropped 36 points after consolidate SL and refinance auto and now this. How is this legal? Do I have any recourse ? Any advice from you guys is so appreciated!!!