Looking for advice from Mortgage Brokerss. I’m new to the industry.?
I’m working for this loan modification company all the other employees were previously mortgage brokers. I can get a lot of people to apply but I can never get them to complete the process. My boss keeps telling me to follow up with the applicants. I call them and ask them. Did you get the paper work did you have any questions outside of that I don’t know what to say. I don’t know what he means by follow up. I don’t work in an office I work from home and my boss talks to me like I should know what he means and I don’t. I’m supposed to call them and say what?