How do I get a lien off my mortgage?

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A title search was done by a home investment company who has contracted to buy my house. The results show that there is an involutary lien on my house. But the company name listed is not the mortgage company we have been making our payments to. The lien date and amount are the exact date and amount when we refinanced our present loan with our present mortage company. What does this mean and how can I resolve it?

I have looked this company up on bbb.com but I’m not real sure how to read this information or to know if this company is legit……
Royal Lending Group
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Royal Lending Group
Phone: (866) 569-0684
Address: 485 Fields Dr.
Sanford, NC 27330
Website: www.royallendinggroup.com
Principal: Owner/ Manager
Customer Contact: Owner/ Manager – (866) 569-0684
File Open Date: February 2008
TOB Classification: Loans, Mortgages
BBB Accreditation: This organization is not a BBB Accredited business.

The BBB develops a full report BBB Definition:

report – A summary of activity reflected in a company’s BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
on a firm based on inquiry or complaint activity. This company first came to our attention in February 2008. We are attempting to develop more information on the company. At the present time we do not have enough information to issue a full report BBB Definition:

report – A summary of activity reflected in a company’s BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
. The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.

Customer Service Contact

Owner/ Manager is the complaint contact person for this company and should be contacted at (866) 569-0684 before filing a complaint with the BBB.

Customer Experience

The BBB processed a total of 0 complaints about this company in the last 36 months, our standard reporting period.

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Industry Tips

Refinancing Loans

If you are considering refinancing, the Better Business Bureau suggests you shop around, compare prices and negotiate. But also move with caution when dealing with some lenders. To help you decide if refinancing is for you and to help you prepare to approach a financial institution, the BBB offers these tips.

When you refinance your home, you simply apply for a new mortgage at the lower rate in order to pay off the old loan. This means that, for many lenders, you will again be required to pay most of the costs you originally incurred to get your first mortgage – loan application fees, title search, appraisal, credit check, lawyer’s services, discount points (in many cases) and other finance charges.

Before you go through the expense of refinancing, check the interest rates to make sure they have dropped to a level that makes refinancing worthwhile. Conventional wisdom states that a two or three percent difference between the rate on your current mortgage and the new rate over a period of time – generally several years – usually offsets the costs you must pay at closing. The ultimate amount you may save depends on many factors, including your total refinancing, whether you sell your home in the near future and the effects of refinancing on your tax situation.

If you decide to refinance, obtain information from several lenders. Knowing just the amount of the monthly payment or interest rate is not enough. Ask for information about the same loan amount, loan term and type of loan so that you can compare the information.

Also, be cautious of smooth-talking lenders that contact you offering easy credit, guaranteed low-interest loans or loan terms that sounds too good to be true. Fraudulent lenders often prey on people who are desperate for cash to pay bills, make home repairs or who do not understand the mortgage loan process. Their loan terms can include excessive fees, high interest rates and provisions that can make it expensive for you to get out of the loan. If a lender asks for an up-front fee before you can obtain the loan, look elsewhere. Be sure to check with the Better Business Bureau and your state attorney general for a reliability report BBB Definition:

report – A summary of activity reflected in a company’s BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
on the lending institution (s) you are considering.

Once you know what each lender has to offer, negotiate for the best deal that you can. Have the lender or broker write down all costs associated with the loan. Be sure to read the loan documents carefully and be certain that all spaces are filled in before you sign them. Always assume that any document you sign is a contract. If you do not fully understand it, do not sign it!

Mortgage Choices
Shop, Compare and Negotiate -But Move with Caution When Refinancing Your Mortgage

Report as of March 4, 2008
Copyright© 2008 BBB®, Inc.

If you choose to do business with this business, please let the company know that you contacted the BBB for a report BBB Definition:

report – A summary of activity reflected in a company’s BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.

As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

4 Comments
  1. Reply
    glenn b
    January 22, 2011 at 11:55 am

    the leinholder must have been identified, find out who it is and what the lein about,if valid, pay it off, if not contact title insurance company

  2. Reply
    J W
    January 22, 2011 at 12:44 pm

    I’ve worked in finance for over 20 years(part of that time in mortgage) and anytime the company is with the bbb you can be 1000000% reassured that it is a legitamite company. It is actually highly unlikely to have any problems with a mortgage company and about 90% of major problems come from large companies. So I would not worry.

  3. Reply
    MargeS
    January 22, 2011 at 1:09 pm

    I think they are a FRAUD! They asked me to wire money to secure a loan (didn’t sound unreasonable). When they told me to wire cash to a person directly in CANADA, it sent the red flags. Western Union said not to do it, there are a lot of them. I found the same thing you did above about the BBB. I wasn’t sure what to make of it. Why would a company (lending group) out of North Carolina as me to wire money to a women in Canada? THANKS WESTERN UNION FOR SAVING ME.

  4. Reply
    designergirl
    January 22, 2011 at 1:57 pm

    I have also been wondering about this company…I went through the process as well. They sent me the terms and conditions for the “security deposit” and that is when the legitimacy questions went up for me. The amount didn’t match what I was told on the phone, the paperwork was very unprofessional and there were three different amounts in the contract!!! Furthermore, no where in there did it mention that I would get the money back in the three months like was explained to me on the phone.
    I am staying away.

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