help! fake mortgage loan!?

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The other day I tried to open a free checking account with suntrust bank on their online website. After I entered all my info it said it needed to verify my identity and that I had taken out a mortgage loan and that to confirm I am who I am, I needed to tell them where I had gotten the loan.. but I’ve never done any such thing! I live in an apartment!

I looked around on the internet and found on a government website that I’m permitted to see my credit file once a year for free, so when I requested it, they asked me for the same info about the loan! What should I do? Am I in serious trouble?
Edit: to the people replying: I DID select none of the above, and I am rejected when I do, for the bank application and for the credit file. This is what led me to believe someone really DID take a mortgage loan out in my name! So please help! How to I contact whoever I need to?

i got a quote of 7.75 interest rate on a 30 yr.conforming fixed home loan(for $ 45,000)and he told me it would be like 390 a month, not including tax and insurance. when i go to a mortgage calculator on the internet and type in 7.75%, 45,000 loan, and $ 0 down payment it says around $ 250 a month. can anyone tell me more about how this works, thank you

  1. Reply
    February 21, 2011 at 8:28 am

    I do believe that someone else is using your social security number, and they took out a mortgage loan using it. Call and report to all three credit reporting agencies, or you can do it online.

  2. Reply
    Dixie Darlin'
    February 21, 2011 at 9:28 am

    The website for your free credit report is simply trying to verify your identity, they will ask “trick” questions, so if you have never taken out a mortgage, simply click the box that says none of the above.

    You can also call the 800 number for the credit bureaus and get a free copy mailed to you, they will confirm your information over the phone by SS number.

  3. Reply
    February 21, 2011 at 10:22 am

    It’s just one of the questions they use to verify your identity. If you don’t have a mortgage, answer “none of the above” or “not applicable”–whatever option they offer. With those verification answers, there is almost always at least one question that doesn’t really apply to you. They figure someone stealing your identity won’t know which one and will guess. Does that make sense? You probably haven’t had your ID stolen, but it’s a good idea to check your credit report anyway.

  4. Reply
    February 21, 2011 at 10:32 am

    It is a very common security question to ask the name of your mortgage company. One of the possible answers offered should be ‘none of the about’ or something similar. Select that correct answer and you will be able to access your credit report.

    People often are confused by this security question and assume someone has stolen their ID and taken out a mortgage in their name. A mortgage is probably the least likely possible ID theft account. There’s quite a bit more checking than for a credit card.

  5. Reply
    February 21, 2011 at 11:32 am

    Sometimes opening bank accounts or other accounts online will ask you security questions about your identity to verify your identity. It does not mean someone opened a mortgage in your name or you have a mortgage. It’s a trick question. If you know you do not have mortgage then answer no. For instance using fake examples if it asks:
    The following lenders have your mortgage:
    1) Navy Federal
    2) So and So Bank
    3) Orchard
    4) Union
    5) None of the above

    -You answer none of the above to match your identity.

    Other questions it may ask
    These are the following vehicles you have owned or have a loan on:
    1) Nissan
    2) Volks Wagon
    3) Jetta
    4) Ford
    5) Toyota Corrola
    6) None of the above

    -You answer the one that matches your vehicle. If it is not listed then it’s none of the above.

    Sometimes it will verify your address history and you select the one that is your current address. Don’t assume the options for answers are all your doing. They are just fake examples along with the correct answer that only you know to verify you are who you are.

    Hope I helped

  6. Reply
    February 21, 2011 at 11:59 am

    1. Download the request form at and request your report by mail. (It will not request the mortgage loan info. It only requests that when you make the request online.)
    2. It did not say that you took out a mortgage loan. It said that there might be one. It always says this, whether it is true or not. It always says everyone may have a mortgage loan, and it always asks everyone to select a mortgage loan place, whether or not they actually have one. If there is no mortgage loan, then it will say that there may be a mortgage loan and it will ask you to pick a mortgage loan place. This does not indicate that there is one. If it does not say this, that does not indicate that there is not one. It indicates that you unplugged the computer, because that is the only way that it would not say that there might be a mortgage loan and request info about it.
    3. While it is remotely possible that someone took at a mortgage loan, it is much more likely that you were rejected for some other reason.

  7. Reply
    Boba Phatt
    February 21, 2011 at 12:43 pm

    Most internet calculators are only going to give you the cost of the loan itself, not the taxes, pmi, and insurance. If you look for a good one that will let you estimate all those, that will be the most accurate. But truly, your best option would be to contact a mortgage company and get a honest to goodness good faith estimate.

  8. Reply
    February 21, 2011 at 1:06 pm

    you need to ask your lender this. and make sure he/she gives you the answers until you fully understand it. they can and will try to skirt the issue.

  9. Reply
    February 21, 2011 at 2:03 pm

    There are some factors the online calculators don’t take into account:

    1) Credit Score
    2) Credit History
    3) Debt-to-Income Ratio
    4) Other Property/Assets
    5) 2-year Financials

  10. Reply
    February 21, 2011 at 2:39 pm

    several things could be happening here

    your lender could be including private mortage insurance if you don’t have 20% down and the lender requires it

    also, the lender may be including fees and closing costs into the loan, which could run into thousands of dollars

    be very wary of any loan where all costs are not disclosed to you in a truth-in lending statement, and if a lender or broker makes promises to you or tells you to disregard any truth-in -lending statement you do get

  11. Reply
    February 21, 2011 at 3:12 pm

    That $ 250 a month number doesn’t make any sense. The P&I payment for $ 45,000 for 30 years at 7.75% is $ 322.39 a month. You would need to add in PMI, taxes and insurance to get the actual payment from there. Is is possible that the $ 250 was for an interest only loan or something special like that?

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