- September 30, 2011 at 11:51 pm #231768Kellie HouseMember
Sent and recieved the following message from Discover using the Secure Message Account Center:
“Thank you for your recent message. I understand your concern about the foreign transaction fee. We want to be the most rewarding relationship you have with a financial services company, and I will be happy to answer your question.
We are pleased to inform you that, effective 11/06/11 we will no longer charge a Foreign Currency Fee on any international purchases made with your Discover Card. Additionally; we will no longer charge a Research Fee for any copies of billing statements or receipts that you request. If you have any questions or if we can be of any assistance, please call us at 1-800-347-2683. Thank you for choosing Discover card.
I appreciate your business and the time you have taken to contact me today. Thank you for choosing to use Discover Card and being a loyal Cardmember since 2010, we value and appreciate you. Thank you for taking the time to contact us today and I hope you have a good day.
We appreciate your feedback. Please* to complete a short survey on your customer service experience today.
DISCOVER, CASHBACK BONUS and the other trademarks, logos and service marks used in this e-mail are the trademarks of Discover Financial Services or their respective third-party owners.”
EDIT – Removed personal info.
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