Disc stuck in MACBOOK! PLEASE HELP!?

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hey
i bought this movies123 ipod software and put it in my macbook. The disc is the same size as a gamecube disc but the manual states it works on macintosh. I put it in and usually when you put a regular cd it goes in, makes a weird noise, and is read by the mac. The macbook doesnt know its there and when i hit eject nothing happens. The i tried pushing the disc in (apple person told me to) with a credit card but this did nothing. Is this problem covered by apple if i bring it in the store? Does anybody know how long it will take to repair it and if i will have to pay? thanks and dont say call apple because i did and they didnt help

2 Comments
  1. Reply
    Murzy
    July 21, 2011 at 1:32 am

    sometimes there’s a small pin hole in the front of the drive and if you insert a paper clip, it may free it up

  2. Reply
    kimberlycshields
    July 21, 2011 at 2:04 am

    I had this EXACT same problem a month ago. I basically called Apple and threatened to take them to small claims court if they did not fix the problem under warranty. They ended up replacing the dvd drive. If you live in England or Wales you can claim violation of Sales of Goods Act 1979 (as its not fit for purpose…)
    Repair takes only a few MINUTES if its a fault with the dvd (i.e irregular thickness…) If it is the drive, then it can be replaced in an hour if they have the parts in. Fair warning though, the discs when pulled out of a removed drive are usually unusable…

    Did you try doing all the shut downs and re-starts holding the eject button down? Or ejecting the dvd whilst tipping the macbook on its side? I only ask because when I was researching fixes for mine I came across a few of these suggestions which people swore by (but they did not work for me…)

    Macbooks do not have the pin hole release like the old IBooks…

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