Any questions on Loan Modification?

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I work for Wells Fargo Home Mortgage in a call center for the Loss Mitigation department. I see a lot of people having false beliefs about loan modification and its process. I would like to offer any answers I can give to you guys – off the record, not being monitored by my supervisors. (General questions of course. If you have a mortgage with us I can’t go into your account to look at what’s going on.)

  1. Reply
    February 3, 2011 at 3:27 am

    Ok. Just watch the mortgage questions and lots of people will have questions you can help them with.

  2. Reply
    February 3, 2011 at 4:16 am

    You should leave the 800 # for people to call.

  3. Reply
    Ed Atun
    February 3, 2011 at 4:30 am

    Yahoo has a thing called “Knowledge Partner”. These are people who work in the industry and are willing to answer questions on the site. You use a nickname so no one knows who you are. There is a link on the Y!A home page.

    One of the biggest mysteries is whether homeowners make too little to qualify for the mod…. or if they make too much. They need a pre-printed outline so they don’t have to guess.

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